Reset User Account Passwords
Administration > Setup Users Accounts
When resetting a user’s password, an email will automatically be sent to notify the user that the password has been reset and provide them with a new password they can use to login.
To reset a user password:
1. Click the Select box in the first column of the report to select the active user.
2. Click the More Options button to display a menu on the right above the report, and click Reset Password.
3. A confirmation message window will display to let you know an email has been sent to the user. An example of the email sent to users is below. Note the new password and the link to log in with the new password.