CommunityForce Support
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Recent activity by CommunityForce Support-
Can I upload data from an excel sheet into CommunityForce?
No, this is not possible. We do however offer different migration services please contact CommunityForce for more details.
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Can I manually start an application for an applicant?
You can enable that an application is automatically created when an application invitation is sent to an applicant. Only Global Admins can toggle this option from the Administration Dashboard: > Cl...
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Where do I go to create Criteria Reports to match applicants to funds?
Step 1: From the Home Dashboard select the Setup Application Forms. This will open the Applications’ listing: Step 2: In the One to Many application: Select the group application that is being used...
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Does CommunityForce have a Referral/Nomination Process?
Yes, the system does come with a preset nomination form that can be used along with an application. This process allows someone to refer applicants to apply to an application process. Only Global A...
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I am trying to set up criteria reports but I do not see a list of funds, what do I need to do?
You must first make sure the funds have been attached on the "Manage Application Funds" section under "Setup Application forms"
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Where do I go to activate the Referral.Nomination Process?
Only Global Admins can toggle this option, from the admin dashboard. > Click the "Administration" section. > then Click the "Site Settings" icon. Under the Referral Settings header there is radio b...
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Are there any best practices I should be aware when setting up criteria reports?
We suggest tying your criteria to questions in the application that have set values like drop-down questions. The reason for this is that an applicant can misspell answers to questions or appreciat...
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Can I change the Referral Form that is in the system?
No, this is a preset form in the system, it cannot be altered.
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How do I test my criteria reports?
You will need to create a test application and fill out the application. Once applicants start applying you can go to the Manage Eligibility Criteria and view the applicants that have matched by cl...
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Can I push data from the Referral Form into another Application?
Yes, we have a new feature that allows for push mapping to an application. There is a source application and a target application. The source application sections must be present in the target appl...