CommunityForce Support
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Recent activity by CommunityForce Support-
Manage Agency Profile - What is the purpose of the Agency Profile?
What is the purpose of the Agency Profile? By creating an Agency Profile an applicant can complete items in their View/Edit Profile setup that they can have pre-populated every time they click App...
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In Site Settings what is the Title field for?
This is the Title of the Page Tab at the top of the page in your browser, it will appear as whatever you set in that field. At Deployment we typically will place your Organization Name here.
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We don't use a scorecard, do I have to have a scorecard or a task in order to make the assignments?
Yes, you have to create a task in order to make assignments to the reviewers. We suggestion just adding one question like "Overall comments" to this task.
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Open Help - What is Open Help?
What is Open Help? Open Help allows you to edit all the Open Help text provided by CommunityForce. The Open Help link allows users to view an information text box that displays help information fo...
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Can I delete and create my own system messages?
No, you cannot create or delete system messages. Each system message is tied to a workflow or action in the system.
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Can the scorecard or tasks be used for global admins or manager users to use and score or track tasks?
Yes, you can create a score card or task to be used and assigned them to Global admins/Managers.
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Is there an email template generated when you send the application invitation? Can I prevent that email from going out?
"Once you assign applicants to a private application in the Application Invitation, an email will automatically be sent to those applicants. (Notification Center> Email template Name>Application: A...
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Where do I go to create a user account?
From the admin dashboard's Home page, click the first icon at the top left corner, "Setup Users". On the "Setup Users" screen, click the "create user" button, towards the middle left of the screen....
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I do not see the "Setup Users" icon.
Your role type does not give access to that module. Please inform your Global Admin you need assistance.
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Can I edit an existing user account?
From the admin dashboard's Home page, click the first icon at the top left corner, "Setup Users". To search for a user, enter one or more search criteria on the Setup Users page under the Search By...