CommunityForce Support
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Recent activity by CommunityForce Support-
Should I ever delete a custom status detail that I created?
You do not want to delete it once it has been used in an application. Deleting an existing Status Detail will remove the historical data for those applicants that you originally used that Status De...
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Can I hide my report from other admins of the system?
You can hide your adhoc reports by marking them to be visible to me only. Only your account will be able to see these reports. Please keep in mind if you need assistance from Client Support on runn...
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What is Control Mapping?
Control Mapping allows you to change the Control Name Labels on all the icons located within the various dashboards on your site. Only Global Admins can change the Control Mapping in the system und...
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Can I set up a person with just access to the reporting module?
Yes, you you can assign them the rope type "Dept Reporting".
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Should I edit my Control Mapping?
If you change any of the label names, please keep a list of the old name so that you can refer to the original label when reviewing our help guides, training videos and when putting in a request fo...
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I noticed a section is missing from my report selection screen, how do I get pull that section in to show in the list?
You will need to make sure the section is activated on the "Sections and Questions" section under the Setup Forms.
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Can I activate a password policy?
Only Global admins can activate a password policy under the Administration Section of the system.
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Can I reorder the fields in my report when I set it up?
On the ad-hoc report setup screen if you need to move an items order, select the box next to the item you want to move, and click the up/down button until it is moved to the desired location. You c...
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Are there any precautions before activating the password policy?
We suggest not setting the password policy too complex as you will receive more help requests. When setting time frames on password policies with timed login lockouts, note that an applicant loggin...
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When I am creating filters is there a best practice to setting up groups?
Group: When entering multiple lines of filters you will need to group those filters into specific groups to pull date effectively. Please visit the help guide Module 9 - Setting Reports for some ex...