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  • My recommender has denied the request, what do I do?
  • My recommender has accidentally denied the request, what do I do?
  • Deadline has not passed, I still have an hour and I can not send out the request.
  • How do I delete a request person and add a new one?
  • What does the request section in my application mean?
  • None of the sections are showing on the application dashboard?
  • It did not save my essay and has timed out on me and I have lost all of my work, can you get it back form me?
  • My essay is not saving after clicking "save for later" and exiting.
  • I am unable to save a section requiring an essay response due to a Maximum word count validation on the page. What do I do?
  • I cannot save my completed essay.
  • I uploaded the wrong document, how do I delete it to add a new document.
  • The recommender accepted the request, but now the recommender does not want to do it. What do I do now?
  • The recommender accidentally denied the recommendation request, what do I do?
  • My file extension is not recognized.
  • My file type is too big to attach, what do I do?
  • How do I upload multiple documents in one browse button.
  • I uploaded a document and it disappeared/ not saved.
  • I can not upload a document because the browse button is grayed out.
  • I cannot upload a document, because I do not know how.
  • I am unable to sign my name in the electronic signature, system is not recognizing the signature.
  • What does the round blue "I" icon mean.
  • I have filled out my application and I am not matching to all the funds I qualify for.
  • My percentage bar does not read 100% after answering all of the questions in a section.
  • I can not enter in a date, system says entry is invalid.
  • Why does a numeric and/or currency field align to the right and not to the left.
  • I am unable to enter text into a field.
  • Questions are not getting saved when I click save and exit.
  • I have a question appearing that is not relevant to me.
  • The calculation field is not calculating correctly.
  • I opened a section and there are no questions for me to answer.
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