Please make sure the question conditional logic is set up correctly, and there shouldn't be any empty field.
For example, if you want the question to be only viewable for the applicants, if they answer "Yes" to the above question, please add the logic below.
Section Name > Question XML Name > Does Not Contain > Yes. As the question condition states to "Hide the field when the following conditions are met".
If still, your concern doesn't resolve, then please submit a request to our support team.