CommunityForce Support
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Recent activity by CommunityForce Support-
How do I know which system message belongs with which workflow function that I want to edit?
Each message is numbered, if you wish to change a system message take note of the number of the message. Depending on where you are in the system and when you hit save or attempted to do something,...
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Does the system track the emails that go out?
Emails that are sent out through the Notification Center are tracked under the "Notify Status" tab.
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Can I set up more than one master template?
No, there can only be one Master Template per site.
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Can I have the emails go out from our organization's email server?
Yes, but we strongly suggest however to keep them under CommunityForce's server so we can provide support. If we use your email server we will be unable to support any email related questions.
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Can I add role types to the system?
Only Global Admins can make this change. You can add an unlimited number of role types to fit the needs of your organization. However, you will find that you are not able to create a role type that...
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Can I schedule emails to go out of the system prior to my application process going live?
No you cannot, you need applicants first to apply prior to sending them email notifications.
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What is a role type?
A Role Type is used to describe the level of access a user will be given when they login and use various areas within your site.
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Can I add attachments to my emails?
No, emails do not have a feature to attach documents.
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How do I customize my academic/fiscal year?
Only Global Admins can make this change 1. From the Administration Dashboard click on the Manage Academic Years Icon. 2. The Academic Years listing will appear showing all the current Academic year...
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Can I add additional merge fields that are not present in the custom template?
No you cannot add merge fields that are not present on the custom template.