SMS Integration
The admin/manager can now notify the applicants via SMS. The SMS will be delivered to the applicant’s phone number entered while registering their profile.
Note: This is an add-on feature that requires an account with Twilio. There will be an additional cost applied to enable this feature. CommunityForce Team can assist with setting up the accounts for you.
How to Notify Applicants via SMS
The applicants can be notified from the Manage Applicants screen. Select the applicant(s) and click on “Notify Via SMS”
Note: This feature is configurable from CommunityForce
- Step 1: First log in as an admin, then navigates to the Home page.
- Step 2: From the Home page, click on the Total Applications of which Application you want to edit.
- Step 3: Once we click on the Total Applications, the Manage Applicants screen will be displayed with the list of applicants who have applied to the application under the Manage Applications tab.
- Step 4: In the Manage Applicants screen we have a feature known as the “Notify Via SMS” button.
- Step 5: Click on the Checkbox on the left side and click on the “Notify Via SMS” button.
- Step 6: When we click on the “Notify Via SMS” button, the below SMS Notification popup window is open.
- Step 7: Add the message and click on the “Send Now” button.
SMS Status
The admin can view the SMS status from the Notification Center – SMS Notify Status.
- Step 1: From the Manage Applications tab, click on the Notifications tab.
- Step 2: In the Notifications tab, click on the SMS Notify Status option.
- Step 3: Click on the View option to view the SMS status in the SMS Notify Status option.
Add Cell Phone Number while creating an account from the registration page (for applicants)
- Step 1: To create an applicant click on the “Create New Account” button on the login screen.
- Step 2: Enter all the details and click on Submit button. The SMS will be delivered to the applicant’s phone number entered while registering their profile.
- Step 3: Once we click on the “Submit” button, the below screen will be displayed, and click on the “Ok” button. Then it navigates to the login screen.