Edit an Existing User Account
Administration > Setup Users Accounts
On the Setup Users Report page search for the user, you want to edit. The Setup Users form will display. Click the Edit button for the applicant you need to edit.
Make changes, as necessary, then click Save to record the changes and remain on the form or click Save & Exit to record the changes and return to the Setup Users Report page. Click Cancel to clear all values from all fields. Click Exit to abandon any changes made and return to the Setup Users Report.
Note: If you change a user role type, use extreme caution as you may lose data if the new role type gives them different access than previously granted. In this instance, it is better to make a user account Inactive and create a new account with the new role type.
Important: Never change the role type for Global Admin, Reviewer, or Applicant users. In this instance always Inactivate the account and create a new account with the new role type.